First-time importers & exporters

First import or export? We’ll guide you through every step

We help you understand the compliance needs of U.S. Customs, FDA, USDA, FCC, EPA and DOT, so your first shipment succeeds and you avoid costly mistakes, no matter how small or large it is.

Call 510-887-7800 Request a quote

Wherever you’re located, we’re here to help. We’re a nationally licensed customhouse broker by U.S. Customs & Border Protection, so we can do business at any U.S. port or airport.

What we cover with you

Your first-shipment checklist

Importing to the USA

When you’re importing, we’ll explain

Why you need to file an ISF 10+2 with U.S. Customs & Border Protection for ocean imports, and how to avoid penalties
Who the shipper, consignee and notify party are in your shipment, so your documentation is set up accurately
Which import documents U.S. Customs requires, and which your supplier or seller must provide
Shipping terms and terminology such as FOB, CIF and Ex-Factory
Payment options for carrier charges: air, ocean, pier and warehouse
Whether you should cover your shipment with cargo insurance
The best possible U.S. Customs entry for the clearance and release of your shipment
U.S. Customs X-ray and physical examinations, and their related costs
Every delivery option to your residence or place of business

ISF requirements

Exporting to another country

When you’re exporting, we’ll advise on

Which documents CBP and the Commerce Department require
Whether air or ocean shipping is best and most cost-effective for your product
The best packing for your goods: pallet, liftvan, or 20′ or 40′ container
Who the shipper, consignee and notify party are in your shipment
The requirements for filing an AES export declaration
Why CBP requires an original title to export a motor vehicle
Whether you should cover your shipment with cargo insurance
Trucking services to pick up and deliver your shipment at origin and destination

Freight & delivery services

Let’s talk through your first shipment.

Call or email to discuss your options. We’d like to help you become compliant with all the regulations.

Call 510-887-7800 Request a quote